iXPole

iXpole is a Cloud platform to automate and optimise all processes around VIP hospitality and sponsoring.

VIP Hospitality and sponsorship are one of the most important sources of matchday revenues and are constantly growing in importance. The customer journey of business partners is totally different from that of a fan, with a whole variety of touchpoints: proposal, contract, ticketing, invoice, catering reservation, …

Through automation and optimisation of the operational processes, iXpole strives to help the clubs achieve 3 major objectives:
Offer their business partners and VIPs the best possible customer journey, not only during, but also before and after the game. A consistent experience is the key to through professionalism and a happy customer.
Constantly grow the revenue from VIP hospitality through growth of the customer base as well as deepening the relationship with the business partners.
Increase the efficiency of the organisation to save costs and -more importantly- ensure each employee can focus on what is really important: tightening the relationship with the business partners.

iXpole is a Belgian solution, used by the majority of the Belgian professional football clubs. In the past few years it has also been deployed internationally (France, Netherlands, Switzerland) as well as in the events sector. Any organisation, that is heavily committed to VIP hospitality, will benefit from iXpole.